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Team Leader, Anti-Money Laundering Compliance

2000069 Requisition #
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Team Leader, Anti-Money Laundering Compliance – Vilnius, Lithuania

Do you want to be part of a specialist team that can identify and put a stop money laundering and other fraudulent activities before it affects our customers? Do you want to work for a Global FinTech company that is transforming the payments industry? Join Western Union as a Team Leader, AML Compliance.


Motivated by our values: purpose driven, globally minded, and trustworthy & respectful

We’re a FinTech that’s using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. We’re a team of over 10,000 people spanning 200 countries and territories. We believe when money moves, better things happen.


Better requires process, discipline, and simplification

We’ll be looking to you to lead a team and their daily operations to make sure they are achieving the desired performance levels. You will coordinate and distribute workflow that comes from agents & customers within your team and ensure they work effectively and to a high standard. You will directly handle customer or agent complaints and look to resolve them. You’ll help with improve overall customer satisfaction by either leading or be part of project teams that looks to implement process improvement or operational changes.


For such a role, we require you to have a customer services background and have experience of resolving complaints. You will need to have led a team before and demonstrate excellent leadership skills or you have previous extensive KYC (Know Your Customer) experience. We require you to be personable and approachable to both employees and customers. The role requires someone with attention to detail and analytically strong.  If you have worked in Anti-Money Laundering or Compliance before this would be a bonus.


Join us, and let’s move money for better

Western Union is transforming its business and shaping the financial services sector by driving quality, convenience, and customer service to new levels of excellence. It’s an exciting time for our organization, as the largest cross-border money transfer operator, trusted by millions of consumers around the world. If you’re ready to unleash your potential to help drive change through bottom-up innovation, apply now.


We’re a company on the move, and we want our people to grow and develop. You’ll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package. You will be a whiz with Microsoft Office and good at building relationships with internal & external stakeholders.


Inclusion and diversity are fundamental to our culture and success. Western Union is proud to be an Equal Opportunity-Affirmative Action Employer. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws. We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy or related medical conditions), national origin, veteran status, sexual orientation, gender identity, age, disability, marital status, or any other protected category.

Annual base salary gross: 17,044.00 – 29,218.00 EUR

The base salary range represents the low and high end of the Western Union salary range for this position. Actual salaries will vary and will be based on various factors, such as candidate’s qualifications, skills, and competencies.  The salary is one component of Western Union’s total compensation package for employees. Other rewards and benefits include short term incentives, health insurance (several options to choose from), accident and life insurance, access to the best in class learning and development platforms, flexible work arrangement, to name just a few!


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