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Specialist, KYA Compliance Operations, Taguig

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We’re seeking a Know Your Agent (KYA) Specialist, to join our Compliance Operations team based in our Taguig, McKinley office. In this role, you will ensure that the Western Union (WU) Master Agents understand what due diligence documents are and how they can provide them to WU.


You are responsible in gathering data and supporting documents of clients from a range of independent data sources. And, you will ensure all required AML and KYA Regulatory requirements for existing clients are in place and are being met.

Sound interesting? Here are some specifics
  • Create and analyze reports to determine past, current and possible future trends and recommend quality improvement opportunities.
  • Administer, control and analyze operations budgets
  • Clearly and accurately follow-up on data collection
What you will need to succeed
  • Bachelor’s degree holder
  • At least one to two years of relevant work experience ideally within Banking, Financial Services, Accounting or Law
  • General understanding of KYC, AML Compliance activities
  • Self-motivated and a team player
  • Strong documentation, organizational and analytical skills
  • Intermediate to advanced proficiency in using MS Excel and other MS office applications
  • Comfortable to spend large amount of time on the phone in each work day
  • Strong customer service mindset
  • Fluent in both written and verbal English
What will make you stand out
  • General understanding of Banking or Financial Services industries
What’s in it for you?
  • Competitive global pay and benefits
  • Unparalleled experience as part of one of the most advanced compliance teams in the world, with opportunities to build valuable skills and grow your career
  • Diverse, global team with colleagues in over 50 countries
What it’s like here:

Western Union (WU) is a company on the move! We believe that when money moves, better things can happen. From small businesses and global corporations, to families near and far, or NGO’s in the most remote communities on Earth, WU helps people and business move money globally. We have a rich legacy of innovation, and are continuing to develop new and more convenient ways for our customers to send and receive money through digital, mobile and retail channels. We have a combined digital and retail network that spans over 200 countries and territories. Some companies specialize in cash-based retail money transfer and others play only in digital. We are leaders in both!  


Being on the Western Union team means being tenacious and goal-oriented. It means taking risks and quickly finding the path to success. It means having integrity, and finding ways to make things work. It means thriving as part of a diverse, global team of over 10,000 people who are committed to moving money for better. It means being driven to win, and to do work that makes a difference… on a global stage. Sound like you? Apply now!


Inclusion and diversity are fundamental to our culture and success. Achieving our common vision depends on people with diverse backgrounds working together. Who knows; your unique point of view could be the key to our next groundbreaking idea. We’d love to explore that possibility!


Western Union is proud to be an Equal Opportunity-Affirmative Action Employer. The company will provide accommodation to applicants, including applicants with disabilities, during the recruitment process, in accordance with applicable laws. We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy or related medical conditions), national origin, veteran status, sexual orientation, gender identity, age, disability, marital status or another protected category.


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