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The Opportunity: Western Union is looking to hire someone who is keen to work in a support function and gain a better understanding of the finance industry. This is a great opportunity to join a Global Fintech organization that is changing for the better of its customers.  We welcome you to apply if you are a fresh graduate, as this is a great role to kick-start your career.


In Singapore we are seeking a Dealing Support specialist which will give you an opportunity to work very closely with Dealers and support them on trade requests. This will also give you an exposure to dealing with customers over phone and email. This is excellent opportunity for Fresh Graduates and other candidates who are looking forward to shaping their successful career in the banking space.

 
Sound interesting? Here are some specifics:
  • Provide support for the Dealing team to maximize their time to focus on customer contact.
  • Monitoring of the uk.dealers@westernunion.com and london.dealers@westernunion.com inboxes for client emails.
  • To process payments as requested or distributing to the necessary dealer to action where needed.
  • Calling clients to confirm new beneficiary set ups to verify the authenticity of the request and prevent fraud. 
  • Calling clients to confirm Incoming Credits and booking the trades.
  • Actions team case queues in SFDC to process client refunds, repo/reissues and client margin changes.
  • Monitoring the team calendar and process diarized trade requests.
  • Book university trades and reviewing of incoming credits in GPFS.
  • Book incoming credits and cheques.
  • Process market orders and communicating with Treasury team.
What you will need to succeed:
  • Fresh graduate candidates are encouraged to apply.
  • Keen interest to build a career in a support function within Financial Services.
  • Good command of both written and verbal English.
  • Proficiency in working with Microsoft Office applications, particularly in MS Excel.
  • Ability to function in a highly team-based environment.
  • Ability to communicate with employees across different levels within the organization.
 What will make you stand out:
  • Desire to make your career in Financial services space
  • Strong ability of paying Attention to detail
  • Excellent spoken and written communication skills
 What’s in it for you?
  • Competitive global pay and benefits
  • Diverse, global team with colleagues in over 50 countries
 

What it’s like here:

Western Union (WU) is a company on the move! We believe that when money moves, better things can happen. From small businesses and global corporations, to families near and far, or NGO’s in the most remote communities on Earth, WU helps people and business move money globally. We have a rich legacy of innovation and are continuing to develop new and more convenient ways for our customers to send and receive money through digital, mobile and retail channels. We have a combined digital and retail network that spans over 200 countries and territories. Some companies specialize in cash-based retail money transfer and others play only in digital. We are leaders in both!  

 

Being on the Western Union team means being tenacious and goal-oriented. It means taking risks and quickly finding the path to success. It means having integrity and finding ways to make things work. It means thriving as part of a diverse, global team of over 10,000 people who are committed to moving money for better. It means being driven to win, and to do work that makes a difference… on a global stage. Sound like you? Apply now!


Inclusion and diversity are fundamental to our culture and success. Achieving our common vision depends on people with diverse backgrounds working together. Who knows; your unique point of view could be the key to our next groundbreaking idea. We’d love to explore that possibility!


We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy or related medical conditions), national origin, sexual orientation, gender identity, age, disability, marital status or another protected category.

 

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