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Specialist, Agent Compliance - German or Italian language

1904120 Requisition #
766 Total Views

Agent Compliance Specialist – Vilnius, Lithuania

Would you like to feel like a hero every day? How about joining an international team of driven people who are passionate about protecting our customers and Western Union brand? In this role every day brings a new story.


Motivated by our values: purpose driven, globally minded, and trustworthy & respectful

We’re a FinTech that’s using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. We’re a team of over 10,000 people spanning 200 countries and territories. We believe when money moves, better things happen.

Better requires process, discipline, and simplification

You will conduct Anti Money Laundering (AML) Compliance checks on active Western Union agents. Also, you will assist identifying areas of improvements in agents AML programs and providing training to these agents over the phone. You will then be reviewing controls that they have put in place to make sure they are working to the correct procedures. With your continuous feedback you will assist in providing improvement to our compliance processes at Western Union. 

Here are some skills, attributes, and qualifications you will have:

  • You will have University degree or equivalent
  • Have excellent written and verbal communication skills
  • Good attention to details
  • Be analytically minded and can problem-solve
  • You will have strong decision-making skills and sense of responsibility
  • Be customer oriented in your approach and proactive in mentality
  • Have the ability to prioritize and adapt to changing processes
  • Fluency in English and German or Italian

Join us, and let’s move money for better

It’s an exciting time at Western Union. We’re growing as a business and we're shaping the financial services sector by driving quality, convenience and customer service to new levels of excellence. We’re unleashing our potential. If you’re ready to do the same, apply now.


We’re a company on the move, and we want our people to grow and develop. You’ll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.


Inclusion and diversity are fundamental to our culture and success. Western Union is proud to be an Equal Opportunity-Affirmative Action Employer. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws. We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy or related medical conditions), national origin, veteran status, sexual orientation, gender identity, age, disability, marital status, or any other protected category.


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