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Senior Specialist/Analyst, Reporting & Analysis

1804631 Requisition #
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We’re seeking a Sr. Specialist/Analyst, Reporting & Analysis, based in our Vilnius, Lithuania office. In this role, you will be developing reports for all levels of the Customer Care organization that help describe our business overall, help identify whether our processes are effective, and provide WU leadership with timely and accurate information to make excellent decisions quickly.


Sound interesting? Here are some specifics:

  • Develop reports in enterprise-level reporting tools to be used across a wide audience.
  • Develop interactive dashboards summarizing data from many subject areas.
  • Creatively visualize data in ways that tell the information story in a clear and compelling manner.
  • Help other team members through peer-review of SQL and reports and dashboards.
  • Build relationships with report users to make sure our work is meeting the key needs of our audience.
  • Systematically evaluate data quality and trust-worthiness of our data systems.

What you will need to succeed:

  • …2-5 years of experience in developing reports and dashboards. 
  • Experience with enterprise level data presentation and analysis tools like Tableau or Power BI.
  • Familiarity with standard SQL.
  • Familiarity with common databases like Postgres, MS SQL Server, Oracle.
  • Familiarity with customer care systems and processes.
  • Proficiency with Excel.

What will make you stand out:

  • Proficiency in Tableau, Alteryx, Netezza.
  • Proficiency in organization and process development and improvement.
  • Strong ability to translate complex information clearly and concisely.
What’s in it for you?
  • Ongoing learning and career development opportunities
  • Ability to be involved in process improvements, initiatives and project work
  • An interesting multicultural working environment
  • Ability to collaborate and link across borders with sector and technical experts in all parts of our business supported by cutting edge technology and systems
  • An attractive base salary is on offer depending on skills and experience, along with a comprehensive benefits package
  • As a member of our team you will be also be involved in our global employee recognition program
What it’s like here:

Western Union (WU) is a company on the move! We believe that when money moves, better things can happen. From small businesses and global corporations, to families near and far, or NGO’s in the most remote communities on Earth, WU helps people and business move money globally. We have a rich legacy of innovation, and are continuing to develop new and more convenient ways for our customers to send and receive money through digital, mobile and retail channels. We have a combined digital and retail network that spans over 200 countries and territories. Some companies specialize in cash-based retail money transfer and others play only in digital. We are leaders in both!  


Being on the Western Union team means being tenacious and goal-oriented. It means taking risks and quickly finding the path to success. It means having integrity, and finding ways to make things work. It means thriving as part of a diverse, global team of over 10,000 people who are committed to moving money for better. It means being driven to win, and to do work that makes a difference… on a global stage. Sound like you? Apply now!


Inclusion and diversity are fundamental to our culture and success. Achieving our common vision depends on people with diverse backgrounds working together. Who knows; your unique point of view could be the key to our next groundbreaking idea. We’d love to explore that possibility!


We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy or related medical conditions), national origin, sexual orientation, gender identity, age, disability, marital status or other protected category.

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