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Does playing a critical role in protecting customers sound exciting to you? How about working for a global fintech company on an advanced team that is passionate about preventing money laundering and other illegal financial transactions?


We’re seeking a Senior Officer, Compliance, based in Vancouver. Western Union Canada's Consumer Protection, Compliance and Ethics (CPCE) office is responsible for Compliance for the Western Union business across Canada. To meet business demands, Regional Compliance Officers are assigned to one, Western Region (west of Ontario), Central Region (Ontario) or Eastern Region (east of Ontario). This is a work from home position that will service the Western Region and will be based in Vancouver.


In this role, you will be responsible for comprehensive management of a productive client relationship as it pertains to AML Compliance. This position supports the development, implementation and enforcement of policies, procedures, and programs designed to ensure consumer protection and minimize potential money laundering and terrorist financing risk for Western Union Canada (WUC).


Sound interesting? Here are some specifics:

  • Manage the compliance activities in the region according to existing standards including both Onsite and Offsite compliance reviews, primarily focused on Western Canada
  • Complete Agent compliance reviews and related reporting and follow up communication
  • Support the development, implementation and enforcement of policies, procedures, and programs designed to ensure consumer protection and minimize potential money laundering and terrorist financing risk for Western Union Canada (WUC)
  • Provide assistance to Canadian compliance and business in the development of overall compliance strategies, goals and initiatives for WUC
  • Relay and translate into tactical initiatives the duties as directed by the Manager, AML Compliance whom this position will report
  • Provide ongoing leadership and advice to Sales Team on compliance regulations and implementation thereof
  • Liaise with external departments to ensure the advancement and achievement of WU’s global and local business objectives
  • Will need to assist in preparation of proposals, presentations, internal compliance related documentation, training and a variety of other agent facing communication 

This is a work from home position that is based in Vancouver area with periodic travel (including some overnight) throughout Ontario and/or Western Canada


What you will need to succeed:

  • Five plus years of relevant experience in complex retail/consumer financial services/payment services organizations with multiple financial products, or a regulatory agency or law firm involving payment services compliance issues relating to anti-money laundering acts, and related laws/regulations
  • Minimum of 3-5 years experience in any of the following: agent supervision and training, anti-money laundering and counter-terrorist financing compliance, general compliance and/or risk-based compliance yielding a comprehensive understanding of technology and best practices in the compliance field in a face to face sales environment
  • Knowledge of retail/commercial financial products/services
  • In-depth understanding of anti-money laundering regulations within the banking/financial services industry
  • Can effectively communicate verbally and in writing to a large group
  • Proven track record of moderately complex problem solving and decision-making ability
  • Strong knowledge of Microsoft Excel, Word and PowerPoint
  • Must have valid Driver's License to move around region


What will make you stand out:

·        CAMS designation is beneficial

·        Bilingual - highly desirable as this role will deal with agents for whom English is not their first language


What’s in it for you?

  • Competitive global pay and benefits
  • Unparalleled experience as part of one of the most advanced compliance teams in the world, with opportunities to build valuable skills and grow your career
  • Diverse, global team with colleagues in over 50 countries


What it’s like here:

Western Union (WU) is a company on the move! We believe that when money moves, better things can happen. From small businesses and global corporations, to families near and far, or NGO’s in the most remote communities on Earth, WU helps people and business move money globally. We have a rich legacy of innovation and are continuing to develop new and more convenient ways for our customers to send and receive money through digital, mobile and retail channels. We have a combined digital and retail network that spans over 200 countries and territories. Some companies specialize in cash-based retail money transfer and others play only in digital. We are leaders in both!  


Being on the Western Union team means being tenacious and goal-oriented. It means taking risks and quickly finding the path to success. It means having integrity and finding ways to make things work. It means thriving as part of a diverse, global team of over 10,000 people who are committed to moving money for better. It means being driven to win, and to do work that makes a difference… on a global stage. Sound like you? Apply now!


Inclusion and diversity are fundamental to our culture and success. Achieving our common vision depends on people with diverse backgrounds working together. Who knows; your unique point of view could be the key to our next groundbreaking idea. We’d love to explore that possibility!


The company will provide accommodation to applicants, including applicants with disabilities, during the recruitment process, in accordance with applicable laws. We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy or related medical conditions), national origin, sexual orientation, gender identity, age, disability, marital status or another protected category.



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