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Senior Avaya Network Engineer

Information Technology
1905160 Requisition #
1652 Total Views
Senior Avaya Network Engineer – Vilnius, Lithuania

Would you enjoy working in an environment in which technology is a powerful driver for business growth? Are you ready to lead in the area of call centre applications? Join Western Union as Senior Avaya Network Engineer.  

Motivated by our values: purpose driven, globally minded, and trustworthy & respectful

We’re a FinTech that’s using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. We’re a team of over 10,000 people spanning 200 countries and territories. We believe when money moves, better things happen.


Relentless pursuit of better

We are looking for your expertise in the area of voice communication systems. You will support our diversified global voice platform, from protocols, design, network planning, switching architecture and telephony, to our current real-time operating systems. Along with implementing telephony solutions on specific projects, you will also recommend the best communication solutions to meet business needs. You will both identify and assess new technologies to be used for updating equipment and creatively invent ways to add new capabilities to our existing systems. You will also assist with call routing and reporting metrics, reviewing and analysing call flows, vectors, routing environment, design documentation, operations performance and reporting.


For this role, you will need to demonstrate your experience of working in a large call centre environment, and being a maestro of Avaya systems, in the areas of call centre engineering, architecture, and in delivering support on applications and routing. You’ll need to be a confident multitasker with a solid project management record and be comfortable with working in a dynamic, fast-paced environment, as well as displaying good interpersonal and communication skills. Ideally, you will be degree educated, and familiar with networking, firewalls, server, and database technologies. Previous experience of agile working methodologies is also desirable.


Join us, and let’s move money for better

It’s an exciting time at Western Union. We’re growing as a business and we're shaping the financial services sector by driving quality, convenience and customer service to new levels of excellence. We’re unleashing our potential. If you’re ready to do the same, apply now.


We’re a company on the move, and we want our people to grow and develop. You’ll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.


Inclusion and diversity are fundamental to our culture and success. Western Union is proud to be an Equal Opportunity-Affirmative Action Employer. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws. We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy or related medical conditions), national origin, veteran status, sexual orientation, gender identity, age, disability, marital status, or any other protected category.


Annual base salary gross: €31,112 - €58,667 EUR. The base salary range represents the low and high end of the Western Union salary range for this position. Actual salaries will vary and will be based on various factors, such as candidate’s qualifications, skills, and competencies.  The salary is one component of Western Union’s total compensation package for employees. Other rewards and benefits include short term incentives, health insurance (several options to choose from), accident and life insurance, access to the best in class learning and development platforms, flexible work arrangement, to name just a few!


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