This job posting isn't available in all website languages


Project Management
1805742 Requisition #
645 Total Views
Apply for Job
Share this Job
Sign Up for Job Alerts

Western Union is changing. Yes, we’re the company that moves money around the world quickly and reliably in 200 countries and territories. We are also present in over 510,000 locations bringing immense distribution convenience to our consumers. But we’re on the cusp of becoming much more than that. Our vision is to be the preferred financial services provider for the underserved – billions of people and businesses with unmet financial service needs. That means aggressively pursuing digital, mobile, ATM/kiosk and stored value card strategies that meet the needs of today’s global consumers and businesses. So, if you’re looking for a company on the move – and truly one of the most diverse work environments on the planet – then Western Union could be for you. 


Right now, we are seeking a Manger, Project Management Office (PMO) based at Western Union’s Digital Headquarters location in San Francisco, California (near AT&T Park).


In this role, as a member of the Digital PMO, you will manage a series of projects related to our Partnership Program through all phases of the project life cycle, with responsibilities that include release and project planning, scope management, status reporting, risk and issue management, and stakeholder communications. The projects will require the coordination of a wide variety of stakeholders from the WU Digital business and Engineering teams, as well as Regional teams across the globe. This job is a high visibility position interacting with WU Businesses worldwide as well as leadership in the organization.


Sound interesting? Here are some specifics:

  • Develop, project plan, timelines, track and manage program and project milestones
  • Proactively identify and mitigate project risks and resolve issues
  • Facilitate identification of timelines, dashboards, success metrics, and financial scorecards for each initiative
  • Manage project resources including procuring project staff, developing, motivating, coaching and advising
  • Partner closely with other members of functional project teams to define business requirements
  • Lead scrum teams in the delivery of high-quality software solutions that meet business needs
  • Apply your significant experience and strong understanding of Agile process (Scrum Framework, Lean and Scaled Agile Framework) to support our Agile transformation and enable and empower our delivery teams
  • Define test plans and ensure that products are defect free before User Acceptance Testing
  • Facilitate the User Acceptance Testing process, developing rollout plans and procedures
  • Ensure appropriate systems development and project management processes are being utilized
  • Provide expert advice and coaching to leads and teams to ensure best practice execution
  • Develop and delivery various reports and presentations to steering committees, project sponsors, and other stakeholders.

What you will need to succeed: 

  • Bachelor's degree in a technical field such as computer science, computer engineering or related field required.
  • PMP, Agile, SAFE, and/or CSM certifications preferred
  • Minimum 6+ years proven program and project management experience
  • Strong knowledge and 2-3+ years of experience in an Agile development environment  
  • People management, mentoring, and team building skills
  • Demonstrated ability to be flexible/ adaptable in exercising judgment in a fast-changing environment and to effectively manage competing priorities
  • Proven ability to learn business processes quickly and to work well with business partners at different levels within the organization
  • Effective communicator – able to communicate clearly verbally and in writing
  • Strong influence skills and ability to collaborate with a wide variety of business and engineering stakeholders
  • Strong ability to assess risk and apply risk management practices in managing technical product development initiatives
  • Experience delivering technology and business application solutions in a large-scale, multi-platform systems environment
What will make you stand out:
  • Wrike experience is a plus, Jira & Confluence is highly plus.
  • Financial and Money Transfer domain experience
  • MBA or any masters degree is a plus
What it’s like here:

Western Union (WU) is a company on the move! We believe that when money moves, better things can happen. From small businesses and global corporations, to families near and far, or NGO’s in the most remote communities on Earth, WU helps people and business move money globally. We have a rich legacy of innovation, and are continuing to develop new and more convenient ways for our customers to send and receive money through digital, mobile and retail channels. We have a combined digital and retail network that spans over 200 countries and territories. Some companies specialize in cash-based retail money transfer and others play only in digital. We are leaders in both!


Being on the Western Union team means being tenacious and goal-oriented. It means taking risks and quickly finding the path to success. It means having integrity, and finding ways to make things work. It means thriving as part of a diverse, global team of over 10,000 people who are committed to moving money for better. It means being driven to win, and to do work that makes a difference… on a global stage. Sound like you? Apply now!


Inclusion and diversity are fundamental to our culture and success. Achieving our common vision depends on people with diverse backgrounds working together. Who knows; your unique point of view could be the key to our next groundbreaking idea. We’d love to explore that possibility!


Western Union is proud to be an Equal Opportunity-Affirmative Action Employer. We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy or related medical conditions), national origin, veteran status, sexual orientation, gender identity, age, disability, marital status or other protected category.


Previous Job Searches

Similar Listings

San Francisco, California, United States of America

📁 Project Management

Requisition #: 1804849