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Associate, Anti Money Laundering Compliance - Arabic Speaker

1903561 Requisition #
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Associate, AML Compliance Arabic Speaker– Santa Ana, Costa Rica.
Are you looking to play a key role in helping combat financial crime? How about unleashing your skills in a hugely successful business that is committed to moving money for better? Join Western Union as an Associate, Anti Money Laundering Compliance.


Motivated by our values: purpose driven, globally minded, and trustworthy & respectful

We’re a FinTech that’s using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. We’re a team of over 10,000 people spanning 200 countries and territories. We believe when money moves, better things happen.

Better requires process, discipline, and simplification

We’ll be looking for you to be part of our Courtesy Callback team who are responsible for ensuring proper due diligence interviews are made by performing complex duties with high level technical/business knowledge in the areas of customer interviews and transaction analysis related to Western Union Compliance programs. You will manage money transfers where further investigation is needed over the phone or other off-line applications in support of consumers globally. You should ensure an excellent customer service experience. You should feel empowered to make business decisions that impact the customer and business

Here are some skills, attributes, and qualifications you will have:

      1-year minimum experience in Customer Service. 

      Fluency in English (B2+-76%) with outstanding verbal, written and listening skills.

      Strong analytical skills, attention to detail.

      Proficiency in Microsoft Office.

      Flexibility to work in different shifts, according to business needs 

Join us, and let’s move money for better

It’s an exciting time at Western Union. We’re growing as a business and we're shaping the financial services sector by driving quality, convenience and customer service to new levels of excellence. We’re unleashing our potential. If you’re ready to do the same, apply now.


We’re a company on the move, and we want our people to grow and develop. You’ll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.


Inclusion and diversity are fundamental to our culture and success. Western Union is proud to be an Equal Opportunity-Affirmative Action Employer. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws. We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy or related medical conditions), national origin, veteran status, sexual orientation, gender identity, age, disability, marital status, or any other protected category.

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