Agent Data Entry Specialist

Are you looking to build a career in the financial services sector? Ready to use your customer service, business, and administrative skills in a global business that is committed to moving money for better? Join Western Union as an Agent Data Entry Specialist.

Motivated by our values: purpose driven, globally minded, and trustworthy & respectful

We’re a FinTech that’s using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. We’re a team of over 10,000 people spanning 200 countries and territories. We believe when money moves, better things happen.

You will use your outstanding data skills to maintain the consistency of databases amongst Western Union and central banks.  We’ll look to you to submit and implement changes like adding, modifying, deleting operators, terminals and maintain general information, hours, downloadable files, limits in critical internal databases and local registries from our regulators. In addition, you will be reviewing and assessing agent enrollment documents for completeness and compliance in terms of regulatory and internal compliance rules. You’ll use your strong interpersonal skills to coordinate with external clients across the region and with various internal functional units based globally providing the information about our Agents upon request.

Here are some skills, attributes, and qualifications we'd like you to have:

• Fluency in English (B2)
• Team Player
• Attention to details
• Ability to follow instructions, procedures and deadlines
• Problem-solving skills
• Customer centricity
• General IT literacy
• Proficiency in Swedish or Norwegian would be considered as an advantage

It’s an exciting time at Western Union. We’re growing as a business and we're shaping the financial services sector by driving quality, convenience and customer service to new levels of excellence. We’re unleashing our potential. If you’re ready to do the same, apply now.

We’re a company on the move, and we want our people to grow and develop. You’ll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.

Inclusion and diversity are fundamental to our culture and success. Western Union is proud to be an Equal Opportunity-Affirmative Action Employer. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws. We are committed to equal employment opportunity regardless of race, colour, religion, sex (including pregnancy or related medical conditions), national origin, veteran status, sexual orientation, gender identity, age, disability, marital status, or any other protected category.